FAQ

Q1: What materials are used in your smart sofas?
A: We use eco-friendly fabrics and high-elastic fillings to ensure both durability and comfort.

Q2: How does the intelligent adjustment system work?
A: Our sofas are equipped with sensors and motors that adapt the seating position to your posture for optimal comfort.

Q3: Are the sofa covers removable and washable?
A: Yes, most of our sofa covers are designed to be removable and machine washable for easy maintenance.

Q4: What is the warranty period for your sofas?
A: We offer a standard 2-year warranty covering manufacturing defects.

Q5: Do you offer customization options?
A: Yes, we provide customizable fabric choices and adjustment features to suit your preferences.

Q6: How long does delivery take?
A: Delivery times vary by location, but typically take between 2 to 4 weeks.

Q7: Can I test the sofa before purchase?
A: We recommend visiting our authorized retailers to try out our products before purchasing.

Q8: Are your sofas suitable for small spaces?
A: Yes, we offer various sofa sizes and modular designs that fit well in compact living areas.

Q9: How do I maintain and clean the sofa?
A: Regular vacuuming and spot cleaning with mild detergent are recommended. Machine washable covers make maintenance easier.

Q10: Is assembly required?
A: Some models require minimal assembly, which can be done easily with the provided instructions.

Q11: Do your sofas support electric recline or massage features?
A: Certain smart sofa models include electric recline and massage functions; please check product specifications.

Q12: What power sources do the intelligent systems use?
A: Our sofas use low-voltage power adapters for safety and energy efficiency.

Q13: Are your products environmentally friendly?
A: Yes, we prioritize sustainable materials and environmentally conscious manufacturing processes.

Q14: How do I contact customer support?
A: You can reach our support team via email at [email protected] or by phone at 623-562-9166.

Q15: What is your return policy?
A: We accept returns within 30 days of delivery if the product is in original condition; please contact customer service for details.